Are you worried about having a good job reference? Not sure if your former employer will say the right things to help with your current job search?
In this video, Human Resources Expert, Patra Frame, explains exactly how to prepare your reference in advance so he or she will make the best impression when a potential employer calls for a recommendation.
Showing posts with label job search - job reference. Show all posts
Showing posts with label job search - job reference. Show all posts
Wednesday, January 26, 2011
Thursday, January 29, 2009
Value of LinkedIn Recommendations
As a LinkedIn member, you have the opportunity to invite members of your network to write you recommendations, which get incorporated into your LinkedIn profile. (If you're unfamiliar with LinkedIn recommendations, go to my profile and scroll down to the "Recommended by" section to see what I'm referring to.)
For a job seeker, the most obvious benefit of having LinkedIn recommendations is that a recruiter or potential employer might be impressed by what people say about you. Here are some not-so-obvious benefits of nurturing the growth of your LinkedIn recommendations:
For a job seeker, the most obvious benefit of having LinkedIn recommendations is that a recruiter or potential employer might be impressed by what people say about you. Here are some not-so-obvious benefits of nurturing the growth of your LinkedIn recommendations:
1. It's a great way to make your network stronger. When you ask one of your contacts for her endorsement, offer to write one for her in return. In that way, you've strengthened the bond between the two of you.
2. It's good for your self-esteem. It feels really good to read positive things people say about you. And if you ever feel down about your job search (or life in general), read your LinkedIn recommendations and maybe that will give you a lift.
3. You could get a great statement or idea for your job search. In the Summary of Qualifications section of your resume, in your cover letter, or in your job interview, it might be appropriate to quote a phrase from one of your recommendations. Many people have trouble saying good things about themselves. If you're one of those shy job seekers, let one of your LinkedIn endorsers say it for you!
Monday, September 22, 2008
Replaced by Owner's Son as Manager
Question
I was hired three months ago to replace the manager of the company, who also happens to be the owner’s son. The son was suppose to go out on his own and work for another company... (Continue reading)
I was hired three months ago to replace the manager of the company, who also happens to be the owner’s son. The son was suppose to go out on his own and work for another company... (Continue reading)
Thursday, September 04, 2008
Fired for Mistake on the Job
Question
I transferred from the hospital I worked at to a clinic run by the same hospital. After three weeks at the clinic, I was fired for making a mistake. Not a deadly mistake, but a mistake, nonetheless, that I took full responsibility for. This was my first mistake like this in my 21 years in this profession.
I am now filling out job applications and have received job interviews in the same field. How do I handle the question, "Why did you leave your last place of employment?"
-- Maurice
Answer
Maurice, without knowing what the mistake was, it's hard to give a specific answer.
Here are my suggestions:
1. Before the interview, practise answering the question with an employment counselor or a friend who can be objective and help you figure out how much to disclose and how to say it.
2. Answer the question with complete honesty, take full responsibility, and assure the employer it will not happen again.
3. Go to your interview with one or more written recommendations from previous supervisors who will vouch for your excellence in work. Also, bring a reference sheet that lists several people in your profession who are willing to speak to the interviewer about your skills.
Is there a class you can take, or certification you can earn that would demonstrate your conviction not to repeat the mistake (the way one can go to traffic school in order to avoid getting a black mark on one's driving record)? If so, enroll right away so you can mention that in your interview.
We all make mistakes; your interviewer is no exception. Hopefully he or she will identify with your situation and give you a second chance, especially given the strong career you have under your belt. I wish you the best!
I transferred from the hospital I worked at to a clinic run by the same hospital. After three weeks at the clinic, I was fired for making a mistake. Not a deadly mistake, but a mistake, nonetheless, that I took full responsibility for. This was my first mistake like this in my 21 years in this profession.
I am now filling out job applications and have received job interviews in the same field. How do I handle the question, "Why did you leave your last place of employment?"
-- Maurice
Answer
Maurice, without knowing what the mistake was, it's hard to give a specific answer.
Here are my suggestions:
1. Before the interview, practise answering the question with an employment counselor or a friend who can be objective and help you figure out how much to disclose and how to say it.
2. Answer the question with complete honesty, take full responsibility, and assure the employer it will not happen again.
3. Go to your interview with one or more written recommendations from previous supervisors who will vouch for your excellence in work. Also, bring a reference sheet that lists several people in your profession who are willing to speak to the interviewer about your skills.
Is there a class you can take, or certification you can earn that would demonstrate your conviction not to repeat the mistake (the way one can go to traffic school in order to avoid getting a black mark on one's driving record)? If so, enroll right away so you can mention that in your interview.
We all make mistakes; your interviewer is no exception. Hopefully he or she will identify with your situation and give you a second chance, especially given the strong career you have under your belt. I wish you the best!
Tuesday, September 02, 2008
Update Your Resume Before the Layoff
Last Sunday The San Francisco Chronicle ran a piece, Preparing for the Pink Slip, by Richard Berman. Richard quoted me in the article "...it's always better to update your resume when you're working rather than after you've been laid off because you will be writing from a position of strength."
If you think a layoff is headed your way, update your resume now for the following reasons:
- Your mindset will be more positive, enabling you to see and write about your experience at the company in terms of achievements. Once you get the pink slip, your attitude toward the company and your time there might sour, making it hard for you to write strong statements about your good work. Often a person feels they were chosen for a layoff because of their individual performance, when usually it's due to things beyond the person's control, such as a slowed economy, poor executive decisions, or outsourcing.
- You'll have access to records that can help you quantify the achievements you put on your resume. For example, what percent increase in revenue you generated; exactly how many people you managed on that national project; or how many widgets you processed each day. I've worked with many job seekers who, after leaving their companies, couldn't remember details of accomplishments, which would have strengthened their resumes tremendously.
Before your last day on the job, be sure to ask for a letter of recommendation from your supervisor. Also ask if he or she would serve as a reference for you in the future. If the answer is "Yes," ask if you may have his personal contact information in case his employment situation also changes.
If you think a layoff is headed your way, update your resume now for the following reasons:
- Your mindset will be more positive, enabling you to see and write about your experience at the company in terms of achievements. Once you get the pink slip, your attitude toward the company and your time there might sour, making it hard for you to write strong statements about your good work. Often a person feels they were chosen for a layoff because of their individual performance, when usually it's due to things beyond the person's control, such as a slowed economy, poor executive decisions, or outsourcing.
- You'll have access to records that can help you quantify the achievements you put on your resume. For example, what percent increase in revenue you generated; exactly how many people you managed on that national project; or how many widgets you processed each day. I've worked with many job seekers who, after leaving their companies, couldn't remember details of accomplishments, which would have strengthened their resumes tremendously.
Before your last day on the job, be sure to ask for a letter of recommendation from your supervisor. Also ask if he or she would serve as a reference for you in the future. If the answer is "Yes," ask if you may have his personal contact information in case his employment situation also changes.
Wednesday, August 27, 2008
Tuesday, August 12, 2008
Job Reference from Family Business
Question
I worked for my dad's contracting company for six years, straight out of college. Six months ago my dad's company sadly went under. Since this is my only work experience I listed it on my resume. Under references I listed my supervisors and my dad by name with the title "Owner/CEO."
After two interviews I still did not disclose that the business was a family business. I should also mention I'm married and don't share my dad's last name.
Today my dad called to say he had a message from the company seeking a reference about me. He asked if there was anything he should know first. I said, "Yes, I'm not your daughter." He seemed a little awkward about it so I said "I understand if you don't want to say that, then just don't return their call." He said, "No problem," and called them back. Twenty minutes later he called me back and said he told them I was his daughter. What do you think? Have I lost this opportunity?
Answer
You'll have to wait and see how this job opportunity turns out. If the issue comes up with the employer, be honest that you weren't sure how he would feel about you listing your dad as a reference, and that you're now glad you did because you're proud of having worked for him.
For job searches in the future, talk with your dad about how to handle listing him as a reference so that you do it in such a way that you and he can be honest and comfortable about it. There's nothing to hide about working for a family business as it's a great experience and a wonderful way to gain insight into the business world.
Best of luck with this and future job searches!
I worked for my dad's contracting company for six years, straight out of college. Six months ago my dad's company sadly went under. Since this is my only work experience I listed it on my resume. Under references I listed my supervisors and my dad by name with the title "Owner/CEO."
After two interviews I still did not disclose that the business was a family business. I should also mention I'm married and don't share my dad's last name.
Today my dad called to say he had a message from the company seeking a reference about me. He asked if there was anything he should know first. I said, "Yes, I'm not your daughter." He seemed a little awkward about it so I said "I understand if you don't want to say that, then just don't return their call." He said, "No problem," and called them back. Twenty minutes later he called me back and said he told them I was his daughter. What do you think? Have I lost this opportunity?
Answer
You'll have to wait and see how this job opportunity turns out. If the issue comes up with the employer, be honest that you weren't sure how he would feel about you listing your dad as a reference, and that you're now glad you did because you're proud of having worked for him.
For job searches in the future, talk with your dad about how to handle listing him as a reference so that you do it in such a way that you and he can be honest and comfortable about it. There's nothing to hide about working for a family business as it's a great experience and a wonderful way to gain insight into the business world.
Best of luck with this and future job searches!
Thursday, July 31, 2008
No Employer's Phone Number for Application
Question
I am completing many job applications and will be attaching my resume. A few of the companies I've worked for are out of business and I no longer have contact information for the supervisors. Continue reading...
I am completing many job applications and will be attaching my resume. A few of the companies I've worked for are out of business and I no longer have contact information for the supervisors. Continue reading...
Friday, June 27, 2008
Mom with Bad Job Reference
Question
My husband recently relocated us to South Carolina from Florida. We had just had a new baby, and I began work with a large law firm as a legal secretary/floater, which required me to have oncall hours one weekend per month, and one day per week. Since starting the job 15 months ago it has gone to 2-3 nights a week with some nights ending at midnight or later. My husband is a 3rd shift officer and we have two small children so I really can't work past 9 pm any longer.
I have also been subjected to yelling and cursing from other secretaries and it has escalated to a point where this job just doesn’t work for me.
I emailed my boss (who was portraying herself as a good friend, even calling me outside of work and always acting concerned about my family life and well being) and told her something along the lines of, "This really doesn’t seem to be working so well. The oncall hours are too much and I can't handle being cursed and yelled at. I think I need to start looking for another job." She replied “I want you to be happy and I will support you in any way I can.” I also told her I was not giving notice of resignation, and that I'd like to stay at the job until I found another one.
Weeks went by and I got called into the HR manager’s office. I was told “things just aren’t working out and we need to agree your last day with the firm will be the 30th” (30 days from the day of the meeting). I was shocked. I had been told what a great team player I was, how helpful, and professional, etc. I asked my boss, “Am I fired or what?” She replied, "No, I don’t think we look at it that way; it just isn’t a good fit anymore." A week later I inquired as to whether I will be paid for my remaining vacation time, as the manual states. I was told, "No." So, I started using up my sick time, and I put in a request for vacation time, which didn't get approved.
I went about my interviews, but I didn't get any calls after I submitted my references. I went to a staffing agency, which requested a letter of recommendation. I called my boss to ask for one, and she said, "I can’t give you one in a situation like this. All inquires have to go through the HR manager.” So, I emailed the HR manager, requesting a letter of reference.
Then the emails started coming, “Since we mutually agreed you would be leaving…”. I wrote back, “I never mutually agreed to anything. I told you that I was going to start looking for another job because of the oncall hours and constantly being yelled at by co-workers. But I never resigned or said I was giving notice, and I didn’t set the date of the 30th -- you did.” I don't want them to screw me out of unemployment, saying I “mutually agreed” to leave, especially when the job market is the worst in 22 years and I have 2 small children to care for.
Can you help me make some sense of all this? I am so worried.
Answer
by Garla Smith, Smart Moms®, LLC, smart-moms.net and smart-moms-online.com
Dear Mom with Bad Reference,
This is indeed a tough time for you. There are a couple of issues that I can address that may be motivating.
The first and foremost issue at hand is how do you get a job when you may not have a strong reference at your previous employer? I think the first course of action would be to find out exactly what the employer is saying about you. By law, the employer can legally only verify job title and dates of service. They have the option to decline to answer the questions concerning eligibility for re-employment, verification of duties and others. Because this is a law firm, I suspect they are providing references by the book. What may be a challenge for you is that they have a tone in their voice or are unwilling to give enough information to make the employer feel comfortable about hiring you.
As you already know, it is difficult for you to get a truthful answer about what is being said. However, you can hire someone to verify your references. There are professional agencies such as Allison and Taylor that can check your references. For instance, if you learn that the employer only answers questions about job title and dates of service in a very brief manner, you can alert your prospective employer that this is their policy so it will not be construed as a bad reference. If you learn that the employer has a particular tone (signifying displeasure) while answering the questions, this information may be admissible in court. Is there one peer (at the law firm) that would serve as a personal reference? You could provide a cell number or home phone and instruct the prospective employer that she can discuss your relationship but it is best to reach him/her after work hours. Make sure to speak with this reference about how you would like them to address your departure as well as those relevant skills. Did you do any volunteer work during this period or have another part-time job? Perhaps this avenue can provide a positive and talkative reference who can speak about your relevant skills.
Always handle things in a professional manner no matter what. When you are speaking to a prospective employer do not bad mouth the prior employer. It is always received as a bad sign, always. Don’t blame, don’t bad mouth, don’t appear to be the victim. You should tell them the truth of why you left but in a non-blaming fashion. It may be presented something like, ”I resigned from that position because they needed someone to support them after-hours and I was unable to do that with a new born baby...” Keep it brief, professional and never bad mouth the employer.
For the future, it is important to put things in writing. For instance, when you begin to feel you were being mislead about the hours and what was communicated, putting it in writing (via email) to your supervisor lets them know you are serious about that concern. The correspondence also helps to legally protect you. If you decide to correspond via email simply turn on the read-receipt option (via Outlook). Make sure you print out the email and file for your records. Any kind of abuse, especially verbal, should be documented to someone above you to alert them about what is going on. If all else fails, you have a paper trail if you need to file a law suit or proof to ensure you secure unemployment.
You may still have some recourse for receiving vacation pay. Some states require that employers pay remaining vacation time. Check these sites for rules and regulations about SC Labor and Employment Laws Link 1 and Link 2. Save your existing pay stubs and policy manual for documentation. Research to find a lawyer or someone familiar with employment laws to provide their professional opinion as to whether you have a case.
You can obtain a job after experiencing a challenging time with an employer. Commitment to finding a new job, resolve to not settle for unemployment, research to determine your rights and best practices will all help you eventually land another job. Best of luck!
My husband recently relocated us to South Carolina from Florida. We had just had a new baby, and I began work with a large law firm as a legal secretary/floater, which required me to have oncall hours one weekend per month, and one day per week. Since starting the job 15 months ago it has gone to 2-3 nights a week with some nights ending at midnight or later. My husband is a 3rd shift officer and we have two small children so I really can't work past 9 pm any longer.
I have also been subjected to yelling and cursing from other secretaries and it has escalated to a point where this job just doesn’t work for me.
I emailed my boss (who was portraying herself as a good friend, even calling me outside of work and always acting concerned about my family life and well being) and told her something along the lines of, "This really doesn’t seem to be working so well. The oncall hours are too much and I can't handle being cursed and yelled at. I think I need to start looking for another job." She replied “I want you to be happy and I will support you in any way I can.” I also told her I was not giving notice of resignation, and that I'd like to stay at the job until I found another one.
Weeks went by and I got called into the HR manager’s office. I was told “things just aren’t working out and we need to agree your last day with the firm will be the 30th” (30 days from the day of the meeting). I was shocked. I had been told what a great team player I was, how helpful, and professional, etc. I asked my boss, “Am I fired or what?” She replied, "No, I don’t think we look at it that way; it just isn’t a good fit anymore." A week later I inquired as to whether I will be paid for my remaining vacation time, as the manual states. I was told, "No." So, I started using up my sick time, and I put in a request for vacation time, which didn't get approved.
I went about my interviews, but I didn't get any calls after I submitted my references. I went to a staffing agency, which requested a letter of recommendation. I called my boss to ask for one, and she said, "I can’t give you one in a situation like this. All inquires have to go through the HR manager.” So, I emailed the HR manager, requesting a letter of reference.
Then the emails started coming, “Since we mutually agreed you would be leaving…”. I wrote back, “I never mutually agreed to anything. I told you that I was going to start looking for another job because of the oncall hours and constantly being yelled at by co-workers. But I never resigned or said I was giving notice, and I didn’t set the date of the 30th -- you did.” I don't want them to screw me out of unemployment, saying I “mutually agreed” to leave, especially when the job market is the worst in 22 years and I have 2 small children to care for.
Can you help me make some sense of all this? I am so worried.
Answer
by Garla Smith, Smart Moms®, LLC, smart-moms.net and smart-moms-online.com
Dear Mom with Bad Reference,
This is indeed a tough time for you. There are a couple of issues that I can address that may be motivating.
The first and foremost issue at hand is how do you get a job when you may not have a strong reference at your previous employer? I think the first course of action would be to find out exactly what the employer is saying about you. By law, the employer can legally only verify job title and dates of service. They have the option to decline to answer the questions concerning eligibility for re-employment, verification of duties and others. Because this is a law firm, I suspect they are providing references by the book. What may be a challenge for you is that they have a tone in their voice or are unwilling to give enough information to make the employer feel comfortable about hiring you.
As you already know, it is difficult for you to get a truthful answer about what is being said. However, you can hire someone to verify your references. There are professional agencies such as Allison and Taylor that can check your references. For instance, if you learn that the employer only answers questions about job title and dates of service in a very brief manner, you can alert your prospective employer that this is their policy so it will not be construed as a bad reference. If you learn that the employer has a particular tone (signifying displeasure) while answering the questions, this information may be admissible in court. Is there one peer (at the law firm) that would serve as a personal reference? You could provide a cell number or home phone and instruct the prospective employer that she can discuss your relationship but it is best to reach him/her after work hours. Make sure to speak with this reference about how you would like them to address your departure as well as those relevant skills. Did you do any volunteer work during this period or have another part-time job? Perhaps this avenue can provide a positive and talkative reference who can speak about your relevant skills.
Always handle things in a professional manner no matter what. When you are speaking to a prospective employer do not bad mouth the prior employer. It is always received as a bad sign, always. Don’t blame, don’t bad mouth, don’t appear to be the victim. You should tell them the truth of why you left but in a non-blaming fashion. It may be presented something like, ”I resigned from that position because they needed someone to support them after-hours and I was unable to do that with a new born baby...” Keep it brief, professional and never bad mouth the employer.
For the future, it is important to put things in writing. For instance, when you begin to feel you were being mislead about the hours and what was communicated, putting it in writing (via email) to your supervisor lets them know you are serious about that concern. The correspondence also helps to legally protect you. If you decide to correspond via email simply turn on the read-receipt option (via Outlook). Make sure you print out the email and file for your records. Any kind of abuse, especially verbal, should be documented to someone above you to alert them about what is going on. If all else fails, you have a paper trail if you need to file a law suit or proof to ensure you secure unemployment.
You may still have some recourse for receiving vacation pay. Some states require that employers pay remaining vacation time. Check these sites for rules and regulations about SC Labor and Employment Laws Link 1 and Link 2. Save your existing pay stubs and policy manual for documentation. Research to find a lawyer or someone familiar with employment laws to provide their professional opinion as to whether you have a case.
You can obtain a job after experiencing a challenging time with an employer. Commitment to finding a new job, resolve to not settle for unemployment, research to determine your rights and best practices will all help you eventually land another job. Best of luck!
Wednesday, June 11, 2008
Need a Job Reference
Question
I graduated a year ago. While studying I maintained part-time and temp jobs. I had another job for a year, which I worked for free, I also worked for a recruitment company that fired me because I complained about my having been sexually harrassed on that job. I then went on to work for another recruitment agency.
The job offer I want so badly is going to be based on references alone. I can't get a reference from the recruitment company that fired me, and my other reference is being difficult because he offered me another position at his company for minimum wage and I turned it down -- this is after I had worked for him for a year at no pay!
I'm worried that I'll have to take low paying jobs because I can't get a good reference. And many low-paying jobs that are less demanding, won't employ me because I appear over qualaified. What can i do?
--Sophie
Answer
Sophie,
I'm sorry you've had such unpleasant experiences, especially so early in your career. You need to look beyond those two employers who are not willing to give you good references, and find other people who will give you some recommendations.
Ask your previous supervisors from those part-time jobs you held while going to school if they will serve as references for your new job search. Ask your former college professors if they would write you letters of recommendation.
Or, immediately start volunteering at an organization so that you have something current to put in the work history section on your resume, and you'll have a new "employment" reference. If possible, find a volunteer position that's relevant to your career objective.
I graduated a year ago. While studying I maintained part-time and temp jobs. I had another job for a year, which I worked for free, I also worked for a recruitment company that fired me because I complained about my having been sexually harrassed on that job. I then went on to work for another recruitment agency.
The job offer I want so badly is going to be based on references alone. I can't get a reference from the recruitment company that fired me, and my other reference is being difficult because he offered me another position at his company for minimum wage and I turned it down -- this is after I had worked for him for a year at no pay!
I'm worried that I'll have to take low paying jobs because I can't get a good reference. And many low-paying jobs that are less demanding, won't employ me because I appear over qualaified. What can i do?
--Sophie
Answer
Sophie,
I'm sorry you've had such unpleasant experiences, especially so early in your career. You need to look beyond those two employers who are not willing to give you good references, and find other people who will give you some recommendations.
Ask your previous supervisors from those part-time jobs you held while going to school if they will serve as references for your new job search. Ask your former college professors if they would write you letters of recommendation.
Or, immediately start volunteering at an organization so that you have something current to put in the work history section on your resume, and you'll have a new "employment" reference. If possible, find a volunteer position that's relevant to your career objective.
Friday, January 18, 2008
Previous Employers Are Out of Business
Question
I have been a stay-at-home mom of 18-years. Prior to having my first child, I was a secretary for five years. I have several years of miscellaneous clerical experience before that, including with the United States Army.
Except for the Army, all of my previous employers that are relevant to my job objective have gone out of business. How do I write a resume without looking like a liar when they can't contact them?
I would appreciate any suggestions you might have.
Thank you -- Donna
Answer
Employers typically do not run verification checks until after they have interviewed an applicant and have decided they're interested in possibly hiring that job seeker. By that time, you will have had a chance to explain in person that your previous employers are no longer in business.
To make things go even smoother, here are steps you can take to address the situation:
1. On your resume, do not mention anything about the current status of any of your former employers. Simply list each organization's name, city, and state, just as you would if they were still in business.
2. To your job interview bring:
a.) A list of references who are available to speak about your qualifications. People on that list could be from your volunteer work or community involvement. Maybe you can track down a former supervisor or co-worker from one of those companies (even though he or she now works somewhere else) who would be willing to serve as a reference.
b.) Copies of your performance reviews and letters of recommendation from those previous employers.
3. On your application form, write in parentheses immediately after the "deceased" companies' names, "No longer in business."
Businesses come and go, so this situation will not be unusual in the eyes of a potential employer, especially when looking at businesses that were up and running more than 18 years ago! You will not be blamed for the failure of those companies, nor will you be suspected of being a liar. If the new employer wants to, he can research public records to see if the companies existed at the times you stated on your resume.
Here's my hunch: You're going to make this transition without any problems regarding your previous employers!
I have been a stay-at-home mom of 18-years. Prior to having my first child, I was a secretary for five years. I have several years of miscellaneous clerical experience before that, including with the United States Army.
Except for the Army, all of my previous employers that are relevant to my job objective have gone out of business. How do I write a resume without looking like a liar when they can't contact them?
I would appreciate any suggestions you might have.
Thank you -- Donna
Answer
Employers typically do not run verification checks until after they have interviewed an applicant and have decided they're interested in possibly hiring that job seeker. By that time, you will have had a chance to explain in person that your previous employers are no longer in business.
To make things go even smoother, here are steps you can take to address the situation:
1. On your resume, do not mention anything about the current status of any of your former employers. Simply list each organization's name, city, and state, just as you would if they were still in business.
2. To your job interview bring:
a.) A list of references who are available to speak about your qualifications. People on that list could be from your volunteer work or community involvement. Maybe you can track down a former supervisor or co-worker from one of those companies (even though he or she now works somewhere else) who would be willing to serve as a reference.
b.) Copies of your performance reviews and letters of recommendation from those previous employers.
3. On your application form, write in parentheses immediately after the "deceased" companies' names, "No longer in business."
Businesses come and go, so this situation will not be unusual in the eyes of a potential employer, especially when looking at businesses that were up and running more than 18 years ago! You will not be blamed for the failure of those companies, nor will you be suspected of being a liar. If the new employer wants to, he can research public records to see if the companies existed at the times you stated on your resume.
Here's my hunch: You're going to make this transition without any problems regarding your previous employers!
Wednesday, October 24, 2007
Need a Job Reference
Question
I worked with a company between 1990-1999. The company closed down in 1999 and I do not know where the people are that I worked with to use for my reference. I went to school from 2000-2002 and received my degree. I opened my business from 2003-2007. I closed my business and now I want to go back into the workforce. I need two references. Who do I use?
-- "Lost without a reference"
Job Loungers, what should "Lost" do? Please leave a comment with your suggestions so he or she can get on with his job search.
I worked with a company between 1990-1999. The company closed down in 1999 and I do not know where the people are that I worked with to use for my reference. I went to school from 2000-2002 and received my degree. I opened my business from 2003-2007. I closed my business and now I want to go back into the workforce. I need two references. Who do I use?
-- "Lost without a reference"
Job Loungers, what should "Lost" do? Please leave a comment with your suggestions so he or she can get on with his job search.
Friday, September 21, 2007
Fired by a Bad Boss
Question
I was fired from my job. I worked for a boss who made me quit the college classes I was taking online to earn my degree on my own time. He wanted me to concentrate on my job and told me that if I didn’t quit taking these courses I was taking …there was the door. He said if I wanted to succeed in this business (I worked as an admin) I would have to do what he said and be a team player. When I told him that I had no problem taking classes that he wanted me to take to help me understand our business better but I still wanted to pursue my degree as I didn’t have one and it was a personal goal I wanted to achieve. He told me the only reason I wanted a degree was to show it off. I quit my education per his request.
I also got yelled at on an occasion when other people heard. I got reprimanded because I was in the ladies’ room once when he tried to call my company cell phone and I didn’t answer it (as I left it at my desk when I went to the ladies’ room). He was in the parking lot getting to work when he must have called me to check his calendar for something. He was at his desk by the time I walked back from the ladies’ room (that is how quick it was as I was only gone for maybe 3 minutes} and he yelled at me for not having my cell phone in the bathroom with me to answer his calls as he told me I am to be available to him 24 hrs. a day 365 days a year at all times including when I am in the bathroom. His words exactly.
When I went on my honeymoon (I got married when I worked there) I had to call in everyday to see what was going on. He has jokingly (I use that term loosely) called me names such as “dummy” and has insinuated that I am bulimic when I AM NOT when I don’t eat lunch (because I lose my appetite working for him).
Another admin position within the company opened up and the manager of that dept. came to me as they thought I might be interested in the position, which I was. Company rules are you can inquire about a job without your manager’s approval…once you want to go for it, you then tell your manager and go through the interview process, etc. After the manager of the open position came to me about the job we both went to HR. HR asked me why I wanted to leave my current position, and did I want to pursue this new position. I told her yes, I was interested but I didn’t know what the salary was in the new position. If it was much lower I didn’t want to go for it. HR agreed with me and told me to wait on telling my current boss about wanting to go for this open position until I knew what the salary was. (I also want to add that I did not bad mouth my boss in anyway to HR--I just said I wanted a change in my career as I had experience in the new admin position from a previous job years ago and it was something I would love to do.)
Well here is where things went wrong….. 2 weeks later the manager of the open position came to me (instead of going to HR) and told me they would match my salary and offered me the job. The person in HR I was dealing with was on vacation so I had to wait 2 days before talking to her to tell her what happened. When I did she immediately told me this wasn’t supposed to happen this way. (Meaning the manager of the open position should have never come to me to offer me the job without going through HR). After talking to her we both agreed I had to tell my current boss but advised me to tell a little white lie -- that I was “applying” for another position within the company and not that I was offered the job. So I did. Well he let me go 2 days after I told him as he was shocked that I was leaving him and told me to go home, clear my head and clean my house. I had a tentative start date of 2 weeks to begin the new position within the company. Well within that time my old boss (who is also a Partner in the firm) found out that the proper procedure was not followed and I was let go with a very nice severance package from HR. The person in HR I dealt with and the hiring manager in the new position got in trouble but still have their jobs.
Now I have to start applying to new jobs and have no idea what to tell a new employer as to why I was let go. The old employer where I got fired agreed to tell any prospective employer that I resigned and not that I got fired. I don’t know if I could trust their word but sort of believe they would say that…I hope. I plan on signing up for college classes online again for next semester and thought about telling a new employer that I left my last job because I was unable to pursue my education in my current position. Any advice please?
Thank you!
Jackie
Answer
by Honey Smith, Professional Life Coach
First, I must say: Congratulations on getting out from under your controlling and destructive boss.
Moreover, though it must have stung, being fired from the company of which he was partner was likely a blessing in disguise. Poor communication and highly inappropriate behavior on the part of upper management could easily have continued to cause you serious headaches and further erode your self-respect.
You wrote that the "old employer" would refer to your “resignation” rather than “firing.” Did you mean the HR person you dealt with originally? Given that she got in trouble for how your case was handled to begin with, to what extent will she stick with her promise to say you resigned? Is there some way to get such testimony on paper, as in a general letter of reference that will commit her to abide by this promise?
I also want to applaud your desire to further your education. It's not easy when you are working full time. As you look for the next position, please consider the following:
Who will really value your commitment to bettering yourself? What type of organization, industry and management will see your ambition as an asset and not a threat?
It sounds from what you wrote that you are a dedicated employee and are torn between your educational goals and your desire to do the best possible job at work. Your first boss no doubt saw how conscientious you were and sought to take advantage of this wonderful quality.
So, as you look for the next job, take some time to step back and consider what your boundaries will be. Are you clear on how much you can devote to your job and your studies, respectively? Are you being realistic about your goals and the time-frame for accomplishing them? What are your priorities and where might you compromise, if need be? Importantly, how will you include your husband in this decision-making process?
Honey Smith, Ed.M., is a Professional Life Coach who helps job seekers fast forward their careers, master life transitions and fulfill their potential.
I was fired from my job. I worked for a boss who made me quit the college classes I was taking online to earn my degree on my own time. He wanted me to concentrate on my job and told me that if I didn’t quit taking these courses I was taking …there was the door. He said if I wanted to succeed in this business (I worked as an admin) I would have to do what he said and be a team player. When I told him that I had no problem taking classes that he wanted me to take to help me understand our business better but I still wanted to pursue my degree as I didn’t have one and it was a personal goal I wanted to achieve. He told me the only reason I wanted a degree was to show it off. I quit my education per his request.
I also got yelled at on an occasion when other people heard. I got reprimanded because I was in the ladies’ room once when he tried to call my company cell phone and I didn’t answer it (as I left it at my desk when I went to the ladies’ room). He was in the parking lot getting to work when he must have called me to check his calendar for something. He was at his desk by the time I walked back from the ladies’ room (that is how quick it was as I was only gone for maybe 3 minutes} and he yelled at me for not having my cell phone in the bathroom with me to answer his calls as he told me I am to be available to him 24 hrs. a day 365 days a year at all times including when I am in the bathroom. His words exactly.
When I went on my honeymoon (I got married when I worked there) I had to call in everyday to see what was going on. He has jokingly (I use that term loosely) called me names such as “dummy” and has insinuated that I am bulimic when I AM NOT when I don’t eat lunch (because I lose my appetite working for him).
Another admin position within the company opened up and the manager of that dept. came to me as they thought I might be interested in the position, which I was. Company rules are you can inquire about a job without your manager’s approval…once you want to go for it, you then tell your manager and go through the interview process, etc. After the manager of the open position came to me about the job we both went to HR. HR asked me why I wanted to leave my current position, and did I want to pursue this new position. I told her yes, I was interested but I didn’t know what the salary was in the new position. If it was much lower I didn’t want to go for it. HR agreed with me and told me to wait on telling my current boss about wanting to go for this open position until I knew what the salary was. (I also want to add that I did not bad mouth my boss in anyway to HR--I just said I wanted a change in my career as I had experience in the new admin position from a previous job years ago and it was something I would love to do.)
Well here is where things went wrong….. 2 weeks later the manager of the open position came to me (instead of going to HR) and told me they would match my salary and offered me the job. The person in HR I was dealing with was on vacation so I had to wait 2 days before talking to her to tell her what happened. When I did she immediately told me this wasn’t supposed to happen this way. (Meaning the manager of the open position should have never come to me to offer me the job without going through HR). After talking to her we both agreed I had to tell my current boss but advised me to tell a little white lie -- that I was “applying” for another position within the company and not that I was offered the job. So I did. Well he let me go 2 days after I told him as he was shocked that I was leaving him and told me to go home, clear my head and clean my house. I had a tentative start date of 2 weeks to begin the new position within the company. Well within that time my old boss (who is also a Partner in the firm) found out that the proper procedure was not followed and I was let go with a very nice severance package from HR. The person in HR I dealt with and the hiring manager in the new position got in trouble but still have their jobs.
Now I have to start applying to new jobs and have no idea what to tell a new employer as to why I was let go. The old employer where I got fired agreed to tell any prospective employer that I resigned and not that I got fired. I don’t know if I could trust their word but sort of believe they would say that…I hope. I plan on signing up for college classes online again for next semester and thought about telling a new employer that I left my last job because I was unable to pursue my education in my current position. Any advice please?
Thank you!
Jackie
Answer
by Honey Smith, Professional Life Coach
First, I must say: Congratulations on getting out from under your controlling and destructive boss.
Moreover, though it must have stung, being fired from the company of which he was partner was likely a blessing in disguise. Poor communication and highly inappropriate behavior on the part of upper management could easily have continued to cause you serious headaches and further erode your self-respect.
You wrote that the "old employer" would refer to your “resignation” rather than “firing.” Did you mean the HR person you dealt with originally? Given that she got in trouble for how your case was handled to begin with, to what extent will she stick with her promise to say you resigned? Is there some way to get such testimony on paper, as in a general letter of reference that will commit her to abide by this promise?
I also want to applaud your desire to further your education. It's not easy when you are working full time. As you look for the next position, please consider the following:
Who will really value your commitment to bettering yourself? What type of organization, industry and management will see your ambition as an asset and not a threat?
It sounds from what you wrote that you are a dedicated employee and are torn between your educational goals and your desire to do the best possible job at work. Your first boss no doubt saw how conscientious you were and sought to take advantage of this wonderful quality.
So, as you look for the next job, take some time to step back and consider what your boundaries will be. Are you clear on how much you can devote to your job and your studies, respectively? Are you being realistic about your goals and the time-frame for accomplishing them? What are your priorities and where might you compromise, if need be? Importantly, how will you include your husband in this decision-making process?
Honey Smith, Ed.M., is a Professional Life Coach who helps job seekers fast forward their careers, master life transitions and fulfill their potential.
Wednesday, August 29, 2007
Does One Bad Reference Spoil the Lot?
Question
I am in a catch-22 situation.
In 2005 December the company I was working for went into bankruptcy and so I took up a job with a high street super store as an assistant manager. The work culture was a complete shock to me and also the rude behavour of my area manager. This included no staff support and no HR support. To a fact, out of eight people who joined the company all left in the first three months due to the appalling circumstances. At that point I tendered my resignation and moved on thinking of it as a bad three-month dream.
Later I changed my course and started a career in the financial sector and after completing the courses, I started working as a mortgage adviser. Recently, I got a job with a major UK bank. But to my horror my old company (ex-area manager) gave me a very negative reference, resulting in my being in a soup. I have contacted the company and HR says the concerned manager has left the company and that HR has not given any reference good or bad for my tenure.
I do not know how to fix it. Out of the three references I had given my new employer, two have come back as excellent, saying I am a very good candidate. Please guide me as to what to do and how to sort it out.
--- Abhijeet, U.K.
Answer
by Roberta Rosen, Career Coach
Your bad three-month dream need not turn into a nightmare. Many positive facts are on your side.
First, you are able to provide two excellent references. It seems the company still insists upon a third and the third one that you provided was from a manager who was very possibly the reason that 8 employees left the company.
The good news is that this difficult area manager has also left the company. These are facts that could be explained to your present HR department.
Perhaps you could provide another reference from a former employee or someone who knows your work. Then you would have three positive references to weigh in against the negative one, making it clear that the negative reference was not representative of the quality of work you will provide to your major UK bank.
Roberta Rosen has been the career coach on Susan Ireland's team since 2001. She works with job seekers at all levels in person or by phone and helps them with career change, interview preparation, salary negotiation and career advancement.
I am in a catch-22 situation.
In 2005 December the company I was working for went into bankruptcy and so I took up a job with a high street super store as an assistant manager. The work culture was a complete shock to me and also the rude behavour of my area manager. This included no staff support and no HR support. To a fact, out of eight people who joined the company all left in the first three months due to the appalling circumstances. At that point I tendered my resignation and moved on thinking of it as a bad three-month dream.
Later I changed my course and started a career in the financial sector and after completing the courses, I started working as a mortgage adviser. Recently, I got a job with a major UK bank. But to my horror my old company (ex-area manager) gave me a very negative reference, resulting in my being in a soup. I have contacted the company and HR says the concerned manager has left the company and that HR has not given any reference good or bad for my tenure.
I do not know how to fix it. Out of the three references I had given my new employer, two have come back as excellent, saying I am a very good candidate. Please guide me as to what to do and how to sort it out.
--- Abhijeet, U.K.
Answer
by Roberta Rosen, Career Coach
Your bad three-month dream need not turn into a nightmare. Many positive facts are on your side.
First, you are able to provide two excellent references. It seems the company still insists upon a third and the third one that you provided was from a manager who was very possibly the reason that 8 employees left the company.
The good news is that this difficult area manager has also left the company. These are facts that could be explained to your present HR department.
Perhaps you could provide another reference from a former employee or someone who knows your work. Then you would have three positive references to weigh in against the negative one, making it clear that the negative reference was not representative of the quality of work you will provide to your major UK bank.
Roberta Rosen has been the career coach on Susan Ireland's team since 2001. She works with job seekers at all levels in person or by phone and helps them with career change, interview preparation, salary negotiation and career advancement.
Wednesday, July 11, 2007
Former Bosses Don’t Work There Anymore
Question
I am a Preschool teacher. Unfortunately, the places I have been employed have a huge employee turnover rate. None of my previous directors or co-workers are currently employed at those places. On applications, how do I handle this? I don't have a problem with prospective employers contacting previous employment places, but there is no one currently employed who knows me. It looks pretty bad on applications if I mark “No. May not contact.” Even part-time for summer jobs I had, either the former supervisor is no longer around, the company changed names, or the company is no longer in existence.
I need your expert help. I don't want to lose any possible job opportunities due to this. I have an excellent work history. I left positions for good reasons: unforeseen medical issue, was pregnant, moved or needed full-time hours.
Thanks for your time and advice.
Answer
by Ronnie Ann, Work Coach
Hi!
First…don’t worry. There’s usually a way around a situation like this. Not everyone stays in their jobs – no matter what the industry - and so sometimes references disappear. I would imagine, if there’s such a high turnover rate in your field, your prospective employer will understand that these things happen.
Definitely mark “May contact.” If there is a place on the application to explain your situation, make sure you do so clearly and simply. You might even want to prepare a separate sheet to attach that has your explanation as well as several good references.
So where do you get these references? It’s worth making an effort to get in touch with someone with whom you worked. Hopefully you were friendly with some of the people and know where they are now. Or sometimes it just takes a little detective work. You can ask your former companies if the people you knew left forwarding addresses or phone numbers – or whether anyone working there now knows how to get in touch with someone who knows you. Explain your situation and be very friendly and polite. Sometimes the former company will even contact them for you and ask if it’s ok for you to contact them.
Assuming they don’t mind, it’s perfectly fine to use them as references even if they are no longer at the company you worked for. Just make sure you explain to your prospective employer that they used to be at ABC Company and are now at XYZ Company. As for the place that had a name change, that’s ok too. A name change doesn’t mean there isn’t still someone there who remembers you. It’s worth trying. Just list the company name as it was when you worked for them and in parentheses add the new company name: LMN Company (now known as QRS, inc.).
You say you have an excellent work history, but therre’s no way to prove it unless you have someone to vouch for you - or documentation like performance reviews. Understandably anyone applying for a job working with children has to find good references. Just as a note: If you haven’t maintained contact with people from the past, please remember to do so from now on. You can see how important it can be!
Now if you absolutely can’t find anyone you’ve worked with (and it would be best if you could), then you need to come up with someone you’ve volunteered for and/or a person of professional standing – especially in the education field – who could provide you with a reference if needed.
If all this fails, you need to be honest with your potential employer and explain the situation carefully and honestly. Tell them you are excited about coming back to work and would love to work for this company. Then ask them what they would accept instead of work references, saying you’d be happy to do whatever it takes. (Again, if your goal is to make it past the application stage, you can prepare a sheet to attach with your application that says all this. It may just do the trick.)
By the way…I assume since you have no current references, it’s been a while since you’ve worked. This will bring up questions. Also the fact that you’ve had quite a few jobs will raise questions, but it sounds like you’ve had good reasons for leaving. Just be prepared to address these issues in detail during an interview. Any employer wants to feel secure that you are ready to work again and will stay with them for as long as possible.
One last trick: If you try everything and still run up against a roadblock (and I hope that’s not the case), then take a refresher course and do your best. Get to know your teacher and make a good impression. If the class has a student-teaching component, then get to know that teacher. A volunteer job could also help. This way you can get yourself some fresh references.
I wish you all the best. Good luck!
Ronnie Ann
Find more on diversity in the workplace at DiversityJobs.com.
I am a Preschool teacher. Unfortunately, the places I have been employed have a huge employee turnover rate. None of my previous directors or co-workers are currently employed at those places. On applications, how do I handle this? I don't have a problem with prospective employers contacting previous employment places, but there is no one currently employed who knows me. It looks pretty bad on applications if I mark “No. May not contact.” Even part-time for summer jobs I had, either the former supervisor is no longer around, the company changed names, or the company is no longer in existence.
I need your expert help. I don't want to lose any possible job opportunities due to this. I have an excellent work history. I left positions for good reasons: unforeseen medical issue, was pregnant, moved or needed full-time hours.
Thanks for your time and advice.
Answer
by Ronnie Ann, Work Coach
Hi!
First…don’t worry. There’s usually a way around a situation like this. Not everyone stays in their jobs – no matter what the industry - and so sometimes references disappear. I would imagine, if there’s such a high turnover rate in your field, your prospective employer will understand that these things happen.
Definitely mark “May contact.” If there is a place on the application to explain your situation, make sure you do so clearly and simply. You might even want to prepare a separate sheet to attach that has your explanation as well as several good references.
So where do you get these references? It’s worth making an effort to get in touch with someone with whom you worked. Hopefully you were friendly with some of the people and know where they are now. Or sometimes it just takes a little detective work. You can ask your former companies if the people you knew left forwarding addresses or phone numbers – or whether anyone working there now knows how to get in touch with someone who knows you. Explain your situation and be very friendly and polite. Sometimes the former company will even contact them for you and ask if it’s ok for you to contact them.
Assuming they don’t mind, it’s perfectly fine to use them as references even if they are no longer at the company you worked for. Just make sure you explain to your prospective employer that they used to be at ABC Company and are now at XYZ Company. As for the place that had a name change, that’s ok too. A name change doesn’t mean there isn’t still someone there who remembers you. It’s worth trying. Just list the company name as it was when you worked for them and in parentheses add the new company name: LMN Company (now known as QRS, inc.).
You say you have an excellent work history, but therre’s no way to prove it unless you have someone to vouch for you - or documentation like performance reviews. Understandably anyone applying for a job working with children has to find good references. Just as a note: If you haven’t maintained contact with people from the past, please remember to do so from now on. You can see how important it can be!
Now if you absolutely can’t find anyone you’ve worked with (and it would be best if you could), then you need to come up with someone you’ve volunteered for and/or a person of professional standing – especially in the education field – who could provide you with a reference if needed.
If all this fails, you need to be honest with your potential employer and explain the situation carefully and honestly. Tell them you are excited about coming back to work and would love to work for this company. Then ask them what they would accept instead of work references, saying you’d be happy to do whatever it takes. (Again, if your goal is to make it past the application stage, you can prepare a sheet to attach with your application that says all this. It may just do the trick.)
By the way…I assume since you have no current references, it’s been a while since you’ve worked. This will bring up questions. Also the fact that you’ve had quite a few jobs will raise questions, but it sounds like you’ve had good reasons for leaving. Just be prepared to address these issues in detail during an interview. Any employer wants to feel secure that you are ready to work again and will stay with them for as long as possible.
One last trick: If you try everything and still run up against a roadblock (and I hope that’s not the case), then take a refresher course and do your best. Get to know your teacher and make a good impression. If the class has a student-teaching component, then get to know that teacher. A volunteer job could also help. This way you can get yourself some fresh references.
I wish you all the best. Good luck!
Ronnie Ann
Find more on diversity in the workplace at DiversityJobs.com.
Monday, June 11, 2007
Bad Boss, Bad Reference
Question
I am currently employed in a job where my boss is sure to give me a terrible reference due to the fact that we have had personality conflicts all along the way. I do not respect her or the vile things she has done to me and to other coworkers (I truly believe she is unbalanced, quite honestly----for one, she lies, without batting a lash, about the most outlandish things) and I am afraid that I will never get a good reference out of her.
Furthermore, she is the person to talk to about job references about me...no other manager/authority will intervene. The common remedy for this situation is usually: "Oh, by law, so-and-so will not give you a bad reference because she cannot say anything damning about you for fear of being sued." Trust me, this woman can put across her poison to any potential employer to let them know what she really thinks of me without getting herself into legal trouble. I've seen her knife others in a similar fashion.
I have just graduated from Howard University with a BA Degree in Arts Management and she is the most prominent obstacle to my escaping from this horrible situation and into a dream job.
I repeat, no good or neutral reference to be had from this woman. What possible remedy can there be for me??
Answer
by Alexander Kjerulf, Chief Happiness Officer
Oh man, that sucks! When a person is both messing up your work life and happens to be the gatekeeper preventing you from seeking new employment – that's a really tough situation.
Here's my advice: Get out of there anyway. Now. Today. Don't wait to find a new job, just quit.
I agree that this will make finding your next job more difficult – but this is unlikely to change any time soon. Her review will be just as vile in 6 months, 1 year or 5 years. Get out of Dodge now, while you still have some energy, sanity and optimism left.
Here are a few ideas when you're looking for your next job:
Can you get away with not mentioning your employment at this company? You're a recent graduate, after all. Maybe it won't look so strange on your resume to simply leave out this job.
Alternatively, can you get 3 or 4 references from other people in your current workplace? From other bosses, co-workers – possibly even customers. These should be glowingly positive. You can then use these references to offset her bad one.
Finally, you could simply explain the situation to future employers. Interpersonal conflicts are nothing new, and you're hardly the first person who doesn't get along with a boss. If you choose to do it this way, make sure to say nothing negative about your old boss. Not one word. Simply say that you didn't have great chemistry.
The important thing is for you to get away from her. The sooner the better!
I am currently employed in a job where my boss is sure to give me a terrible reference due to the fact that we have had personality conflicts all along the way. I do not respect her or the vile things she has done to me and to other coworkers (I truly believe she is unbalanced, quite honestly----for one, she lies, without batting a lash, about the most outlandish things) and I am afraid that I will never get a good reference out of her.
Furthermore, she is the person to talk to about job references about me...no other manager/authority will intervene. The common remedy for this situation is usually: "Oh, by law, so-and-so will not give you a bad reference because she cannot say anything damning about you for fear of being sued." Trust me, this woman can put across her poison to any potential employer to let them know what she really thinks of me without getting herself into legal trouble. I've seen her knife others in a similar fashion.
I have just graduated from Howard University with a BA Degree in Arts Management and she is the most prominent obstacle to my escaping from this horrible situation and into a dream job.
I repeat, no good or neutral reference to be had from this woman. What possible remedy can there be for me??
Answer
by Alexander Kjerulf, Chief Happiness Officer
Oh man, that sucks! When a person is both messing up your work life and happens to be the gatekeeper preventing you from seeking new employment – that's a really tough situation.
Here's my advice: Get out of there anyway. Now. Today. Don't wait to find a new job, just quit.
I agree that this will make finding your next job more difficult – but this is unlikely to change any time soon. Her review will be just as vile in 6 months, 1 year or 5 years. Get out of Dodge now, while you still have some energy, sanity and optimism left.
Here are a few ideas when you're looking for your next job:
Can you get away with not mentioning your employment at this company? You're a recent graduate, after all. Maybe it won't look so strange on your resume to simply leave out this job.
Alternatively, can you get 3 or 4 references from other people in your current workplace? From other bosses, co-workers – possibly even customers. These should be glowingly positive. You can then use these references to offset her bad one.
Finally, you could simply explain the situation to future employers. Interpersonal conflicts are nothing new, and you're hardly the first person who doesn't get along with a boss. If you choose to do it this way, make sure to say nothing negative about your old boss. Not one word. Simply say that you didn't have great chemistry.
The important thing is for you to get away from her. The sooner the better!
Wednesday, May 16, 2007
Wrongful Termination
Question
I was wrongfully terminated from my job this week. Just more than a year ago, I started to work for this company and my manager was racist, harassing and threatening me to get me to quit the job while I was on probation. The intention was to offer a full-time position to another person, whom he hired after me on a contract.
I complained to HR. They investigated and let him go.
A new manager came who is the best friend of my ex-manager. Initially, she promoted me and within three months of the promotion, today she fired me without giving any cause in writing. She verbally informed me that she is firing me because I have not followed her instructions. I do not know what to do.
I was shocked and said so but the result remains the same...I am terminated from the job, at first without any reason. But now they have changed the story and fired me based on these grounds: According to her instructions, we were to log any issue on the server if she or the other person in charge was not present. I worked on the server while in contact online with the other person in charge, and my log is also available in a saved file in the company's records. Unfortunately, I have no proof of the saved file as I do not have access to the server now that I am terminated. Any help?
Thanks.
--Bakul
Answer
by John West Hadley, Career Search & Career Enhancement Counselor, “Helping Job Seekers Who Are Frustrated With Their Search”
Bakul:
Think carefully about what you would really like to have happen next. Do you want to try to get your job back, or get another job at that company? Or do you want to just minimize the impact, and try to keep from having a blot on your record as you look for a new job? Given the situation, you have to ask yourself what your future at that company would look like, even if you were successful in getting them to reinstate you.
I would suggest talking this through with an employment attorney. Look for one who is very well-versed in these issues. If the case is as blatant as you’ve said, the attorney may be able to help you reach some form of relatively amicable settlement in which you get a severance benefit to help bridge you through to your next job, and a change in the official record to remove any indication that you were terminated for cause. You might even be able to secure a positive recommendation, given the recent promotion.
You are angry about your unfair treatment, and rightly so. You’re going to need to get past this to be able to move forward effectively in your career search and your career in general. Talk through your feelings about this with trusted advisors (your spouse, close friends, even a counselor), trying to put the whole situation behind you as best you can.
Explore what, if anything, you might have done differently. Think both about whether there is anything you might have done that contributed to the situation negatively, and whether there is anything you could have done differently that might have affected the outcome. This reflection will be very helpful in dealing with difficult situations as you go forward in your career. For example:
- When you first encountered the harassment, etc., how did you react? Is there anything you could have done differently?
- What steps did you take before you went to HR? Were there other steps you could have taken, and might this have affected the outcome?
- Did you talk about it with your manager, and your manager’s manager? How exactly did you approach them? What did you say the meeting was about, and how did you frame the discussion? What sort of things did you say, how did you say them, and how did they react?
- Did you document what happened in writing, and create a file of exactly what was said and done? Were there other forms of evidence you could have secured?
- How did you conduct the meeting with HR? What did you say to them and how, and what exactly did HR say to you? Is there another level of HR you could have gone to?
- Did you talk about any of this with any other employees at the company? Is it possible this would have gotten back to your managers or HR, and how might this have impacted the situation?
Be brutally honest with yourself in exploring all of this, and how you might have reacted differently to create a more positive response, if that was at all possible. You may want to talk through this with a trusted advisor to help you see it from a third party perspective. The key is to uncover any blind spot that could haunt you in the future, and to make sure that you are better prepared to deal with any future situations.
Now make sure that you are able to move forward, presenting yourself as a true professional, who is able to talk about difficult situations without criticizing past employers. You can’t afford to have networking contacts and potential hiring managers see the anger you currently feel, as it will interfere with making the strong connections you need to get to a great next job. If they see you as angry or saying bad things about a past employer, even if you appear to have good reasons, they will become hesitant about connecting you to possible opportunities or influential referrals, or they may do so with great caution.
For further help on your search, I invite you to check out the articles available on my website. You might also be interested in my Career Tips email newsletter… you can check out the contents of past issues.
Good luck!
Susan Ireland’s Two Cents
Wrongful Termination: Justifiably Claiming Wrongful Termination explains what issues are considered wrongful termination in the United States. This might help in figuring out how to proceed if you live and work in the U.S. If you are from another country, perhaps you can find similar guidelines online for your country.
Job Lounger, do you have a question? Email (joblounge@aol.com) it to me and I’ll post your question and an expert’s answer here in The Job Lounge.
I was wrongfully terminated from my job this week. Just more than a year ago, I started to work for this company and my manager was racist, harassing and threatening me to get me to quit the job while I was on probation. The intention was to offer a full-time position to another person, whom he hired after me on a contract.
I complained to HR. They investigated and let him go.
A new manager came who is the best friend of my ex-manager. Initially, she promoted me and within three months of the promotion, today she fired me without giving any cause in writing. She verbally informed me that she is firing me because I have not followed her instructions. I do not know what to do.
I was shocked and said so but the result remains the same...I am terminated from the job, at first without any reason. But now they have changed the story and fired me based on these grounds: According to her instructions, we were to log any issue on the server if she or the other person in charge was not present. I worked on the server while in contact online with the other person in charge, and my log is also available in a saved file in the company's records. Unfortunately, I have no proof of the saved file as I do not have access to the server now that I am terminated. Any help?
Thanks.
--Bakul
Answer
by John West Hadley, Career Search & Career Enhancement Counselor, “Helping Job Seekers Who Are Frustrated With Their Search”
Bakul:
Think carefully about what you would really like to have happen next. Do you want to try to get your job back, or get another job at that company? Or do you want to just minimize the impact, and try to keep from having a blot on your record as you look for a new job? Given the situation, you have to ask yourself what your future at that company would look like, even if you were successful in getting them to reinstate you.
I would suggest talking this through with an employment attorney. Look for one who is very well-versed in these issues. If the case is as blatant as you’ve said, the attorney may be able to help you reach some form of relatively amicable settlement in which you get a severance benefit to help bridge you through to your next job, and a change in the official record to remove any indication that you were terminated for cause. You might even be able to secure a positive recommendation, given the recent promotion.
You are angry about your unfair treatment, and rightly so. You’re going to need to get past this to be able to move forward effectively in your career search and your career in general. Talk through your feelings about this with trusted advisors (your spouse, close friends, even a counselor), trying to put the whole situation behind you as best you can.
Explore what, if anything, you might have done differently. Think both about whether there is anything you might have done that contributed to the situation negatively, and whether there is anything you could have done differently that might have affected the outcome. This reflection will be very helpful in dealing with difficult situations as you go forward in your career. For example:
- When you first encountered the harassment, etc., how did you react? Is there anything you could have done differently?
- What steps did you take before you went to HR? Were there other steps you could have taken, and might this have affected the outcome?
- Did you talk about it with your manager, and your manager’s manager? How exactly did you approach them? What did you say the meeting was about, and how did you frame the discussion? What sort of things did you say, how did you say them, and how did they react?
- Did you document what happened in writing, and create a file of exactly what was said and done? Were there other forms of evidence you could have secured?
- How did you conduct the meeting with HR? What did you say to them and how, and what exactly did HR say to you? Is there another level of HR you could have gone to?
- Did you talk about any of this with any other employees at the company? Is it possible this would have gotten back to your managers or HR, and how might this have impacted the situation?
Be brutally honest with yourself in exploring all of this, and how you might have reacted differently to create a more positive response, if that was at all possible. You may want to talk through this with a trusted advisor to help you see it from a third party perspective. The key is to uncover any blind spot that could haunt you in the future, and to make sure that you are better prepared to deal with any future situations.
Now make sure that you are able to move forward, presenting yourself as a true professional, who is able to talk about difficult situations without criticizing past employers. You can’t afford to have networking contacts and potential hiring managers see the anger you currently feel, as it will interfere with making the strong connections you need to get to a great next job. If they see you as angry or saying bad things about a past employer, even if you appear to have good reasons, they will become hesitant about connecting you to possible opportunities or influential referrals, or they may do so with great caution.
For further help on your search, I invite you to check out the articles available on my website. You might also be interested in my Career Tips email newsletter… you can check out the contents of past issues.
Good luck!
Susan Ireland’s Two Cents
Wrongful Termination: Justifiably Claiming Wrongful Termination explains what issues are considered wrongful termination in the United States. This might help in figuring out how to proceed if you live and work in the U.S. If you are from another country, perhaps you can find similar guidelines online for your country.
Job Lounger, do you have a question? Email (joblounge@aol.com) it to me and I’ll post your question and an expert’s answer here in The Job Lounge.
Tuesday, February 13, 2007
Young Ph.D. Needs Job Reference
Question
My name is Athena and I am writing to you from Athens, Greece. I was surfing the internet for some resume guides and I found your very helpful site.
I am 28 years old and currently looking for a job. I graduated from a British university in 2001 with a BSc in Biomedical Sciences, but for family reasons I haven't been able to work for four years. During the last three years I have been attending classes at the University of Athens, studying biology (I am graduating in a few months).
Since moving back from Great Britain the only jobs I have been able to get are part time jobs (because of my family problems) as a secretary or personal office assistant. I am trying to get a job in a field related to my studies, but with absolutely no luck. I have a lot of skills in computing and foreign languages, participate in seminars and congresses related to my study field, but my real problems are that I don't have any previous experience in working as a scientist and the lack of recommendations from my university professors.
You see, I graduated in 2001 and since then I haven't been in touch with any of my professors. Of course, I could write and remind them of me -- they can't always remember everyone -- and politely ask for a recommendation, but being just "lucky", the only professor that knew me well and could send my future employers a good recommendation letter, died two years ago.
Somehow, I don't think asking any other professor who doesn't even remember me to write something good about me is going to work. When I left Great Britain I did take with me a few recommendation letters, but I had to use them in order to get to Athens University for my second degree. After that, life happened and I never got the chance to ask for more recommendations from them.
I would appreciate it if you could help me out with any advice you may have.
Thank you in advance. -- Athena
Answer by Bridget Oakes, Senior Search Consultant
This is a tough one. References can be tricky especially for entry-level candidates. I can’t speak specifically about the European job market, but I can provide some advice based on my experience in the U.S.
In pursuing a scientific position, your professors would be the best option. If your British professors are not available, maybe it’s possible you can ask one of the professors from your second degree program to speak on your behalf.
However, I would not ignore the value of references from supervisors in your unrelated jobs. They won’t be able to speak to your scientific skills, but could discuss your work ethic, communication skills, computer savvy and other basic work skills.
Also, in a scientific role, your academic performance will speak to your skills, and having a transcript available for this purpose may be useful. I would contact the department heads from both your degree programs to see if this is an option. You may also be able to obtain copies of your recommendation letters for graduate school from the University in Athens.
It’s also worth a try to contact your former professors, we are talking about your career here and you just might be surprised at the helpful nature and memories of your former teachers.
A more long-term plan may be to consider other ways to obtain experience and make useful contacts in your field:
• Find an opportunity to volunteer your skills to a research group or hospital (depending on your area of study). Perhaps contact the National Health Service.
• Enroll in a continuing education course through a local university. It may be possible to contact your university and re-enroll in order to take an internship.
• Volunteer to tutor undergraduate students.
I hope you find this helpful; best of luck to you, Athena!
Bridget Oakes has nearly 10 years experience in executive search and recruiting. Well equipped to provide advice and guidance to candidates searching for new careers, Bridget welcomes the opportunity to contribute to The Job Lounge.
Susan Ireland’s Two Cents
Athena, when you get your next set of reference letters (using Bridget’s excellent advice above), be sure to photocopy them so you’ll always have a supply for future job searches.
Also, I came across this personal blog, YoungFemaleScientist. that I thought you might enjoy. I have a feeling you and Ms. Ph.D. (as the author calls herself) might have some things in common.
Job Lounger, do you have a question? Email it to me and I’ll post your question and an expert’s answer here in The Job Lounge.
My name is Athena and I am writing to you from Athens, Greece. I was surfing the internet for some resume guides and I found your very helpful site.
I am 28 years old and currently looking for a job. I graduated from a British university in 2001 with a BSc in Biomedical Sciences, but for family reasons I haven't been able to work for four years. During the last three years I have been attending classes at the University of Athens, studying biology (I am graduating in a few months).
Since moving back from Great Britain the only jobs I have been able to get are part time jobs (because of my family problems) as a secretary or personal office assistant. I am trying to get a job in a field related to my studies, but with absolutely no luck. I have a lot of skills in computing and foreign languages, participate in seminars and congresses related to my study field, but my real problems are that I don't have any previous experience in working as a scientist and the lack of recommendations from my university professors.
You see, I graduated in 2001 and since then I haven't been in touch with any of my professors. Of course, I could write and remind them of me -- they can't always remember everyone -- and politely ask for a recommendation, but being just "lucky", the only professor that knew me well and could send my future employers a good recommendation letter, died two years ago.
Somehow, I don't think asking any other professor who doesn't even remember me to write something good about me is going to work. When I left Great Britain I did take with me a few recommendation letters, but I had to use them in order to get to Athens University for my second degree. After that, life happened and I never got the chance to ask for more recommendations from them.
I would appreciate it if you could help me out with any advice you may have.
Thank you in advance. -- Athena
Answer by Bridget Oakes, Senior Search Consultant
This is a tough one. References can be tricky especially for entry-level candidates. I can’t speak specifically about the European job market, but I can provide some advice based on my experience in the U.S.
In pursuing a scientific position, your professors would be the best option. If your British professors are not available, maybe it’s possible you can ask one of the professors from your second degree program to speak on your behalf.
However, I would not ignore the value of references from supervisors in your unrelated jobs. They won’t be able to speak to your scientific skills, but could discuss your work ethic, communication skills, computer savvy and other basic work skills.
Also, in a scientific role, your academic performance will speak to your skills, and having a transcript available for this purpose may be useful. I would contact the department heads from both your degree programs to see if this is an option. You may also be able to obtain copies of your recommendation letters for graduate school from the University in Athens.
It’s also worth a try to contact your former professors, we are talking about your career here and you just might be surprised at the helpful nature and memories of your former teachers.
A more long-term plan may be to consider other ways to obtain experience and make useful contacts in your field:
• Find an opportunity to volunteer your skills to a research group or hospital (depending on your area of study). Perhaps contact the National Health Service.
• Enroll in a continuing education course through a local university. It may be possible to contact your university and re-enroll in order to take an internship.
• Volunteer to tutor undergraduate students.
I hope you find this helpful; best of luck to you, Athena!
Bridget Oakes has nearly 10 years experience in executive search and recruiting. Well equipped to provide advice and guidance to candidates searching for new careers, Bridget welcomes the opportunity to contribute to The Job Lounge.
Susan Ireland’s Two Cents
Athena, when you get your next set of reference letters (using Bridget’s excellent advice above), be sure to photocopy them so you’ll always have a supply for future job searches.
Also, I came across this personal blog, YoungFemaleScientist. that I thought you might enjoy. I have a feeling you and Ms. Ph.D. (as the author calls herself) might have some things in common.
Job Lounger, do you have a question? Email it to me and I’ll post your question and an expert’s answer here in The Job Lounge.
Monday, January 15, 2007
How to Leave a Job
Question
I've been working at my current job for 2.5 years during which time I was promoted (I started right out of college). For various reasons - personal as well I'm interested in a new professional challenge - I have decided to relocate from NY to DC.
How do I approach my employer with this information knowing that I will also be asking her to be a reference? And does my resume absolutely have to be 1 page or can I squeeze it to 1.5 pages? -- Renee-Lauren
Answer by Roberta Rosen, Career Coach
I’ll answer your resume question first. I suggest you read over your 1.5 pages with a very critical eye. Ask yourself, “Is everything I’ve included important to help convince my next employer that I can do the job well?” If anything in your resume doesn’t pass this test, take it out. As Susan Ireland says, “Your resume is about your future not your past.” If everything on your resume is necessary to make your case, then two pages will be fine.
Now for your question about how to tell your employer that you want to leave. If you are planning to go to a different company that’s located in D.C., then you needn’t tell your boss until you get the new job and are ready to give your two-week notice.
If, however, you are leaving for another branch of your current employer’s, which is located in D.C., then you might tell your supervisor you’ve enjoyed working for her but would like to move to another city for a new position and a new challenge. Tipping her off ahead of time will show that you are someone who deals with change and growth in an honest and forthright manner. This is a very positive trait in today’s job market where change is common but not always embraced easily.
Job Loungers, do you have a question? Email it to me and I’ll post your question and my answer here in The Job Lounge.
I've been working at my current job for 2.5 years during which time I was promoted (I started right out of college). For various reasons - personal as well I'm interested in a new professional challenge - I have decided to relocate from NY to DC.
How do I approach my employer with this information knowing that I will also be asking her to be a reference? And does my resume absolutely have to be 1 page or can I squeeze it to 1.5 pages? -- Renee-Lauren
Answer by Roberta Rosen, Career Coach
I’ll answer your resume question first. I suggest you read over your 1.5 pages with a very critical eye. Ask yourself, “Is everything I’ve included important to help convince my next employer that I can do the job well?” If anything in your resume doesn’t pass this test, take it out. As Susan Ireland says, “Your resume is about your future not your past.” If everything on your resume is necessary to make your case, then two pages will be fine.
Now for your question about how to tell your employer that you want to leave. If you are planning to go to a different company that’s located in D.C., then you needn’t tell your boss until you get the new job and are ready to give your two-week notice.
If, however, you are leaving for another branch of your current employer’s, which is located in D.C., then you might tell your supervisor you’ve enjoyed working for her but would like to move to another city for a new position and a new challenge. Tipping her off ahead of time will show that you are someone who deals with change and growth in an honest and forthright manner. This is a very positive trait in today’s job market where change is common but not always embraced easily.
Job Loungers, do you have a question? Email it to me and I’ll post your question and my answer here in The Job Lounge.
Thursday, December 14, 2006
The Comeback Mom
Question
I have been a stay-at-home mom for 15 years, and during that time I have also owned and operated my own photography business. I have also volunteered through the school PTO organizations and have acquired skills along the way. Although I love being a stay-at-home mom, I find that I must return to the working world.
How can I put together a successful resume when I have not officially been working? I do not have "references" to speak of and I don't even know where I would look for a job. Can you help? –Lisa
Answer
Lisa, before you start working on your resume, you need to figure out what type of job you will apply for. My theory is: Your resume is about your future, not your past. Once you know your job objective, you’ll be in a position to create a resume that contains the experience (paid and unpaid), skills, and personality that supports your career goal.
Here’s a product that might help you with the initial step of figuring out what job you want next: The Back-to-Work Toolkit, a Guide for Comeback Moms by Nancy Collamer.
The Toolkit is composed of:
- A downloadable PDF, which can be printed and read in hardcopy OR can be used as a reference tool on your computer, allowing you to take advantage of the many hyperlinks in the text
- Four audio interviews with job search experts
- Membership in an online forum for job-seeking moms
Nancy Collamer is a career counselor and founder of the Jobs and Moms Career Center. Her Toolkit costs $39.95.
To see sample resumes of parents re-entering the workforce, click here.
I have been a stay-at-home mom for 15 years, and during that time I have also owned and operated my own photography business. I have also volunteered through the school PTO organizations and have acquired skills along the way. Although I love being a stay-at-home mom, I find that I must return to the working world.
How can I put together a successful resume when I have not officially been working? I do not have "references" to speak of and I don't even know where I would look for a job. Can you help? –Lisa
Answer
Lisa, before you start working on your resume, you need to figure out what type of job you will apply for. My theory is: Your resume is about your future, not your past. Once you know your job objective, you’ll be in a position to create a resume that contains the experience (paid and unpaid), skills, and personality that supports your career goal.
Here’s a product that might help you with the initial step of figuring out what job you want next: The Back-to-Work Toolkit, a Guide for Comeback Moms by Nancy Collamer.
The Toolkit is composed of:
- A downloadable PDF, which can be printed and read in hardcopy OR can be used as a reference tool on your computer, allowing you to take advantage of the many hyperlinks in the text
- Four audio interviews with job search experts
- Membership in an online forum for job-seeking moms
Nancy Collamer is a career counselor and founder of the Jobs and Moms Career Center. Her Toolkit costs $39.95.
To see sample resumes of parents re-entering the workforce, click here.
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