Wednesday, February 04, 2009

How to Cancel Your Monster Account

Last week Monster.com put out a press release advising Monster account holders to change their passwords because:
"We [Monster] recently learned our database was illegally accessed and certain contact and account data were taken, including Monster user IDs and passwords, email addresses, names, phone numbers, and some basic demographic data."

Because my Monster account is not active (I'm not looking for a job), I decided to cancel my account all together. Not so easy! I searched all over the site for instructions to close my account but couldn't find any. I'm sure they were there, but hidden so well that if it hadn't been a security concern to me, I would have given up.

I emailed Monster's customer support, who responded with the following instructions. I post it here in case you want to close your Monster account and can't figure out how to do it.
How to Close Your Monster Account
1. Go to www.monster.com
2. Log into your account
3. Click Preferences on the top right side of the screen
4. Click to expand the section ‘Resume Privacy’ (Unless it is already expanded)
5. Click on ‘Cancel Membership’
6. You will see options learn more about membership cancellation and/or cancel your membership. (Please Note: Canceling your membership can not be undone.)

19 comments:

Patrick said...

Hey, thanks for this guide to canceling my Monster account. I couldn't figure it out either, so I Googled "Monster.com cancellation" and found you.

Anonymous said...

My account was one of those hacked out by the European hackers that nailed so many Monster accounts. Apparently my information was sold to African con artists operating either out of Canada or through Canada as the telephone number traced back there when they TWO YEARS LATER tried to contact my grandfather (they must have run a records search) pretending to be and trying to scam him. Fortunately my 90+ year old grandfather can barely hear and ended up hanging up the phone and leaving the house. They tried to call back numerous times but we told them we were on to them and they are leaving us alone... for now. Thank you Monster!

Anonymous said...

Thank you for this post! A lot of sites like Monster make cancellation near impossible.

Rachanee said...

I wanted to thank you too for posting your findings... They don't make it easy to find the cancellation option.

Linda said...

Thanks, They do make it easy to find.

Anonymous said...

Thank you thank you! I was getting a migraine trying to find the cancel option.

vid said...

Thanks, very helpful post

Anonymous said...

Thank you! That helped my partner, who's been trying to do that now for months. I asked him, "Did you look on google?" and there was your answer!

lro said...

Me Too, couldn't figure it out, searched, Google and yours was top of the heap. Thanks for being there. Lauri

Anonymous said...

THANK YOU!Just wasted 20 minutes trying to find the cancel option for monster. Then I searched the internet and found your guide on cancelling. Greatly appreciate it!

Anonymous said...

Thank you! I was having the hardest time trying to cancel it!

Anonymous said...

Thanks! I couldn't figure it out & found you through Google. Now I have the peace of mind considering the privacy breaches with Monster.

Anonymous said...

Thank you. It helped me too!

Anonymous said...

deepa
hi susan thanks for the information .

Anonymous said...

Thank you! Found this site by google after clicking through the whole monster.com site to find how to cancel.

Anonymous said...

Thank you very much for posting it,
I got so much junk mails, I guess my account must be hacked and was going to cancel but don't know how,
when I search Google I saw your posting, it is very hard to cancel if you don't know how. thanks for your kindness

Becks said...

Thank you so much for your help! It was driving me crazy trying to figure it out! I googled cancel Monster account and you popped up!

Anonymous said...

Thank you sooooo much for posting this. I have been bombarded with all kinds of nasty things because of my Monster account. In the future if I open accounts of this type, I will be much more judicious about the information I share.

Anonymous said...

Thanks for the information, beautiful. Would have missed the area where it said, "Cancel Account/Membership" completely if it weren't for your step by step guide regarding the deletion process.

- DATAHIVE